Returns & Reprints
Custom printed goods are made to order, so unused returns are limited. We stand behind press quality.
What we reprint
- Production defects (wrong size, finish, or colour outside agreed proof)
- Damage in transit when reported promptly with photos
What we typically cannot reprint for free
- Errors visible on a customer-approved proof
- Low-resolution artwork that looked soft on screen and soft on press
- Change-of-mind after production has started
How to request a review
Email contact@inkloom.ca within 7 days of delivery with your order number, photos, and a short description. We’ll assess a reprint or credit.